Shipping policy

We provide free shipping all over India. 

For International orders, shipping charges and transit time will vary depending on the location. The amount charged will depend upon the country of purchase and would be calculated at check-out. 

• Prices do not include custom duty.
• Please Note: VAT, duties and taxes will be applicable as per your country’s regulations and are to be borne by the customer. These charges will be billed separately to you by the courier company at the time of delivery.
• Orders requiring any customization will require additional time and will be delivered in 15-20 working days. For customization, get in touch with us on shopsarajewellery@gmail.com or WhatsApp us on +91 8910091663.

The delivery of your order will be made as per the shipping information provided on the website. For ready to ship orders, an email needs to sent to us same day of placing the order on shopsarajewellery@gmail.com, in case of cancellations or alterations. For ready to ship pieces, cancellations cannot be done once the pieces are processed and shipped from our end. 

We endeavor to ship your order within 3-10 working days from the date of receipt of order.

Estimated delivery date will be provided but the date is not supposed to be considered final, that’s just an approximate date of delivery.

We are not responsible for delays caused due to natural calamities, strikes & other unavoidable circumstances. If you think that your package was tampered with or is damaged in any way, please refuse to take the delivery of the package and call us on +91 8910091663 or email us at shopsarajewellery@gmail.com mentioning your order number. We shall look into it and dispatch a replacement delivery as soon as possible.

To ensure that your order reaches you quickly and in good condition, we only ship through reputed courier agencies. We have tied up with Shiprocket for local shipments and Aramex for our international couriers. If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and what's app our help desk +91 8910091663 mentioning your order reference number. We shall try our best to ensure that a replacement delivery is made to you at the earliest. All shipments are fully insured and require a signature and proof of ID confirmation from the recipient.